Hotel Front Desk Agent

Confidential employer | Staten Island, New York, NY Full-time On-site $ 18 - 25 per hour
The Hotel Front Desk Agent serves as the primary guest contact at a Staten Island property and supports smooth daily operations at the front desk. Responsibilities typically include greeting arriving guests, checking them in and out, confirming reservations, answering phone inquiries, providing general property information, and handling basic payment or recordkeeping tasks according to hotel procedures. The role may also require coordinating with housekeeping and maintenance staff to help address guest needs in a timely way. Successful candidates should have strong interpersonal skills, a professional manner, attention to detail, and the ability to remain composed during busy periods. Prior customer service or hospitality experience is useful, and basic computer knowledge is expected. Physical demands may include standing for long periods, walking short distances, and occasional lifting of luggage or supplies when customary for front-desk work. This is a full-time position with a schedule that may include weekdays, weekends, or other standard hotel operating hours.